Shipping & FAQ
Information about purchasing artwork, delivery, custom orders, and policies.
Shipping
Original artworks are available for shipping within Canada and internationally.
Each piece is carefully packaged using protective materials to ensure safe delivery. Shipping cost and delivery time depend on the artwork size, destination, and carrier.
International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the buyer.
Returns
Due to the unique nature of original artwork, all sales are considered final.
Returns are only accepted in case of damage or serious issues with the order. If your artwork arrives damaged, please contact as soon as possible with photos.
Custom Orders
Custom paintings are created individually based on your request.
Pricing depends on size, medium, complexity, and timeline. Once work has started, custom orders are non-refundable.
Do you ship internationally?
Yes, artworks can be shipped worldwide. Details are confirmed before purchase.
How is the artwork packaged?
Paintings are securely packed with protective materials. Larger works may require reinforced packaging.
How long does delivery take?
Delivery time depends on location and shipping provider. Tracking will be provided when available.
Can I request a custom painting?
Yes. You can submit a request through the Custom Works page.
Are silk artworks available?
Silk flowers and silk paintings are made to order. Pricing depends on size and detail.
Can I return artwork?
Returns are handled individually only in case of damage or issues with the order.